Frazer John

Case study

Frazer John

we were happy with every stage of the process with idibu, everything from their website, to sales people, to support was clear and helpful and they made it simple

Christine HackesonFrazer John Recruitment

About Frazer John Recruitment

Frazer John match experienced professionals with their ideal team across Finance, Technology, Human Resources and Digital & Marketing.

  • Website: https://frazerjohn.com
  • Founded: 2011
  • Headquarters: Manchester
  • Specialities: Finance, technology, human resources, digital & marketing. Interim/perm/contract recruitment

The Challenge

Frazer John did not have software to enable multi posting or manage candidate data. Having to log in and out of multiple job boards to post jobs repetitively was time consuming and inefficient. Frazer John wanted their sales consultants to be able to focus on building relationships rather than getting caught up in manual administrative tasks.

Frazer John also wanted security and continuity of service to ensure no unauthorised activity or frozen accounts should key staff leave.

Furthermore, it was important that any software partner could also integrate with other internal platforms such as the CRM and website for a truly seamless process.

The Solution

Frazer John carried out research across four different providers and compared functionality, cost, and integration capability. idibu stood out on all criteria and crucially had the ability to integrate with Frazer John’s website.

Christine Hackeson, Head of Strategic Operations at Frazer John says, “we were happy with every stage of the process with idibu, everything from their website, to sales people, to support was clear and helpful and they made it simple”

The Benefits

Implementing idibu has enabled Frazer John to automate job posting to multiple boards, handle applicant data back into the CRM and integrate with their website.

Christine Hackeson says:

‘it was vital to us to choose partners who would help us grow the business, the team at idibu understands how we work and have been critical in helping us shape our internal processes’.

The reduction in manual tasks means the sales team can concentrate on their key objectives and Frazer John has been able to expand into two offices in Manchester and London.

Christine Hackeson adds:

“We operate in recruitment sectors where the best roles and candidates move fast, idibu ensures that we are quick to post jobs and can handle applicant data efficiently, meaning we don’t miss out on candidates”

The team at Frazer John have found implementing idibu has reduced time to hire, saved time on administration and allowed the business to grow without adding extra headcount for administration.