Case study

IntaPeople

“The whole team find idibu easy to use and it makes a big difference to their day, customer service and technical support has been exceptional – we see idibu as a crucial solution to support us as we grow.”

Rob SamuelIntaPeople

About IntaPeople

IntaPeople is a specialist recruitment consultancy offering first-rate talent solutions within technology and engineering.

  • Website: www.intapeople.com
  • Founded: 1994
  • Office Locations: Cardiff and London
  • Specialities: IT and engineering

The Challenge

IntaPeople did not have a good integration between their previous job multi-posting solution and their CRM (RDB ProNet). As a result, they were spending up to 3 hours a day manually processing job applications and adding CVs to the RDB ProNet database.

At one point, IntaPeople had to bring in an extra resource just to manage the administration of CV processing which allowed the recruitment consultants to focus on their core role. However, this was neither a cost effective or suitable long-term solution.

IntaPeople wanted to find a job multi-posting solution that had a more feature-rich, reliable RDB integration to allow management and flow of applicant information to the CRM in a seamless way. Customer service and technical support were also important factors to ensure a smooth transition to new solution.

The Solution

IntaPeople had tried using other job multi-posting solutions before so were aware of what was available on the market. idibu were able to show how their integration with RDB would dramatically speed up the hiring process, they also stood out on functionality, ease of use, technical support and cost.

Good customer service was a very important factor. Rob Samuel, IT Manager at IntaPeople says:

“idibu were very accommodating and showed a great level of openness when discussing how we could work together. They were willing to listen to our requirements and feedback from other solutions which gave us confidence that we would have a great working relationship”.

The Benefits

Implementing idibu has enabled IntaPeople to not only automate job posting to multiple boards and handle applicant data back into the CRM, but also add value with features such as auto responders to allow candidates to be kept up to date with their application process.

Furthermore, the Apsearch function allows quick sourcing of candidates from multiple online CV databases, which provides easy to manage shortlists and quick imports back to the CRM.

Rob Samuel says:

“What used to take hours per day now takes less than 10 minutes across the whole team to process our incoming job applications – it doesn’t matter whether we receive 200 applications a day or 900, the process remains the same.”

This reduction in administration tasks means the recruitment consultants can concentrate on their key objectives and resources no longer need to be pulled from other parts of the business meaning IntaPeople has made savings in both cost and valuable time.

Rob Samuel adds:

“The whole team find idibu easy to use and it makes a big difference to their day, customer service and technical support has been exceptional – we see idibu as a crucial solution to support us as we grow”