Contact support - let's fix your problem

What type of issue are you experiencing?*

Job posting problems

Have you followed our error message 'fix' instructions?*

Yes
No

The quickest way for you to fix this is to check the posting error message

You can view full instructions for how to view the error messages for idibu v2 here and idibu v3 here.

You should have also got the errors emailed to you - so if you have not received them, please check your spam filter.

Have these fix instructions resolved your issue?*

Yes
No

Application problems

What type of applicant issue?

Can you check they are not stuck in your spam folder?

If you need help on how to check your spam filter take a look here.

We have created a help document for just this issue, take a look here.

Have these fix instructions resolved your issue?*

Yes
No

CV search problems

Have you followed our CV search error message 'fix' instructions?*

Yes
No

The quickest way for you to fix this is to check the CV search error message.

You can view full instructions for how to view the error messages for idibu v2 here and idibu v3 here.

You should have also got the errors emailed to you - so if you have not received them, please check your spam filter.

Have these fix instructions resolved your issue?*

Yes
No

Create a support ticket

Job title

The idibu vacancy you are having trouble with

Job reference

The job reference of the vacancy

Description of your issue*

Upload a screengrab

Screenshots help us pinpoint your issue much faster, add one if you can (2MB max file upload)

Your name*

Your email address*

Company name

System version

CAPTCHA

All fixed!

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Contact support – let’s fix your problem